Online Booking and Payment

The Moray Walking & Outdoor Festival is run by the Moray Way Association and sells tickets on behalf of event providers unless otherwise specified. This means that the final contract for your purchase will be between you and the event provider. Only your contact details will be passed on to the event provider.

Your Order

When you place an order, you will automatically receive an email from us. Your order constitutes an offer made to us to purchase the services specified in the order. When payment is received, you will receive a further email confirming acceptance of your offer. It is your responsibility to check that the confirmation issued to you is accurate.

Payment

We accept payment through PayPal and Stripe, well-known, trusted, and secure ways to make payments over the Internet. Payment can be made using any major credit or debit card and/or direct from a Paypal account.

Refunds – Customer cancellation

Refunds can be claimed for bookings cancelled a week before an event; refunds will only be made if the places are resold as by then arrangements for events are in place. In all instances, we reserve the right to levy an administrative charge of £1.

Refunds – Provider cancellation

Refunds will be provided in full when a provider cancels an event. We are unable to offer any reimbursement or refund for any accommodation or transport booked if circumstances require an event to be cancelled.

Changes to the programme

In the event of circumstances beyond our control, we reserve the right to alter the programme and events.

Basis of participation

The organisers of the Moray Walking and Outdoor Festival recognise that outdoor activities carry a risk of personal injury dependent in part upon participants’ skills and prevailing weather conditions, both outwith the organisers’ control. Event participants are responsible for assessing their own fitness and suitability for taking part in activities. In common with similar events, we try and help you make an initial judgement about whether your fitness is sufficient for any event by using an event grading system. This is included in the details under every event, and full descriptions can be found on the event grading page. This is important because the festival seeks to provide events suitable for a wide range of abilities and interests. We are delighted if someone who does not normally venture out into the countryside is tempted to join one of our shorter strolls. Enjoyment, interest and good memories are our aims. If in doubt, contact the provider.

Descriptions of events

Every effort is made to ensure that all activities are described accurately to allow participants to make informed decisions. Ultimately event descriptions on this site are the responsibility of each event provider, and the officers of The Moray Way Association cannot be held responsible for any inaccuracies. If there is uncertainty over what participation, in any event, entails, then enquiries should be made to seek clarification.

Suitability of events

The safety and enjoyment of individuals at any event is largely dependent upon the fitness, skills and health of each individual. Participants are expected to use the information provided to choose suitable events and do not undertake any event or challenge within an event beyond their capability. In the unlikely circumstance that on the day of the event, the leader has reasonable grounds to doubt the suitability of their event for any individual, then they have the right to refuse admission without refund.

Young People and Vulnerable Adults

Young people (under 16yrs) and vulnerable adults are welcome at appropriate events but must be accompanied by an appropriate carer or responsible adult. The accompanying adult is best placed to judge the capability of their charge and has the full responsibility both for judging the suitability of the event for that young person or vulnerable adult and their actions during the event.

Dogs

In general, dogs are welcome on walks, providing dog owners act responsibly according to the Scottish Outdoor Access Code and ensure that dogs are kept under close control in the vicinity of livestock and rural areas. The decision on whether dogs are welcome at individual events is the prerogative of the event provider, especially where transport is part of the event. When dogs are not allowed at an event, it will be noted in the event instructions. If there is any doubt, don’t hesitate to contact the event provider before booking the event.

COVID-19

We do not expect any Scottish Government COVID-19 restrictions to be in place in June 2024. If there is, as soon as guidelines are published, Event Providers will ensure that their events will adhere to them. This will include completing a risk assessment with COVID-19 precautions, including PPE in first aid kits, reducing participant numbers on events and ensuring that participants adhere to any social distancing guidelines. Unfortunately, some guidelines may alter events or may force us to postpone the Festival. We will update this statement as more information is gathered.

All participants must abide by the Scottish Government COVID-19 guidelines in place at the time. If guidelines prevent you from coming to Moray, we will refund your ticket.

Updated May 2024.

By purchasing items from this website you are agreeing to be bound by the below terms and conditions.

The items are being sold by the Moray Way Association, a Scottish Charitable Incorporated Organisation (SCIO), Scottish Charity number SC047381, based in Moray.

You can contact the organisation by emailing info@morayways.org.uk

We may update these T&C’s and it is the responsibility of the purchaser on each occasion of buying an item that read and agree to the T&C

General

Prices and delivery charges may be subject to change.

Orders are subject to availability, if items are unavailable, the purchaser will be notified by email as soon as possible.

Purchases & Delivery

Customers can only buy items online using Paypal or Stripe.

Items bought will be sent via Royal Mail.

We cannot guarantee delivery times.

Returns & Refunds

The customer has 28 days to request a refund.

All items must be returned to receive a refund.

We must be notified of any faulty items within 14 days.

Customers must retain the original receipts/proof of purchase to receive a refund.

Refunds will only be given to items which have not been further damaged by self-repair.

Refunds will be given within 28 days of receiving the returned items.

Items must be sent back to Moray Way Association, 7 Thornhill Cresent, Forres, IV36 1LU with purchase details and please obtain proof of postage in case your package fails to reach us.